Privacy Policy

Table of Contents

  • Why We Collect Personal Information
  • What Information We Collect and How We Use It
  • Information Sharing
  • How Long We Retain User Data
  • Grievances
  • Disclaimer
  • Data Deletion
  • Grievance Redressal
  • Company Details

A. Why We Collect Personal Information

We collect personal information to identify you, offer personalized services, and deliver a superior academic counseling experience. This helps provide seamless access to our services and enhances your application and study journey.

B. What Information We Collect and How We Use It

Information You Provide:

We may collect your name, email ID, contact number, academic details, and payment information when you:

  • Register on our website
  • Participate in events or contests
  • Apply to universities via us
  • Use paid services

If using paid services, payment details (e.g., card/UPI) are collected securely.

Cookies:

Used to identify your browser, track preferences, and deliver relevant content. Disabling cookies may impact site functionality.

Log Information:

  • IP address
  • Browser type
  • Access time
  • Pages visited

User Communications:

Emails or WhatsApp messages may be stored to respond and improve services.

Alerts:

We may send updates via email, call, SMS, or WhatsApp.

Public Forums:

Details shared publicly (e.g., comments) become public. Exercise discretion.

Data Security:

  • Secure transmission via encryption
  • No sale or sharing of personal data with marketers
  • Reasonable technical, administrative safeguards in place

C. Information Sharing

We don’t share personal data except:

  • To comply with legal obligations
  • To prevent fraud/cybercrime
  • To enable university-related services via official partners
  • For secure payment processing

We may share aggregated, anonymized data for analytics without personal identifiers.

D. How Long Do We Retain User Data?

As long as required to:

  • Provide services
  • Fulfill legal duties
  • Resolve disputes
  • Enhance offerings

Third-party processors must protect and use data solely for agreed purposes.

E. Grievances

For privacy concerns, contact:

Grievance Officer: [To Be Appointed]

Email: hello@universityfly.com

F. Disclaimer

We strive for accuracy, but University Fly offers no warranty on completeness or reliability of site information. Use at your own discretion.

We’re not liable for damages due to:

  • Use of this website
  • Service interruptions
  • Third-party content/links

G. Data Deletion

Request data deletion by emailing:

Email: enquiry.universityfly@gmail.com

Subject: "Data Deletion – [Your Email ID]"

Requests will be processed within 15 working days.

H. Grievance Redressal

As per the IT Act 2005, for any complaints or data-related queries, contact:

Grievance Officer
University Fly Global Education Consultant Private Limited
Email: hello@universityfly.com
Address: G07C, H-73, Sector-63, Noida – 201301, India

Complaints are acknowledged within 24 hours and resolved within 15 days.

I. Company Details

Corporate Office 1:
University Fly Global Education Consultant Private Limited
G07C, H-73, Sector-63, Noida – 201301, Uttar Pradesh, India

Corporate Office 2:
401, Anand Complex, HB Road, Ranchi-834001, Jharkhand, India

CIN: U74999JH2018PTC012103